AfterGlow xbox 360 - Not working

So in a nut shell, I have 2x - http://pdp.com/en/shop/controllers/afterglow-wired-controller-for-xbox-360-blue-light - that I use on my pri PC for gaming and my ‘retro’ pc that I have launchbox/Retroarch. The problem I’m finding is that even though the autoconfig starts up on Retro (as shown when lauching RA), I cant seem to map any of the keys. If for instance, I go to the user1 bindings and select to replace the start with the ‘A’ button on the controller, it just sits there. Never maps. Same for any mappings except that the controller is also interfacing with RA - meaning the X button will select the previous screen. . Is there a setting I need to check/uncheck or a custom config I need to get? Tks in advance.