Control USB dont work

When I enter the retroarch, the control only sets if I press the dpad, in case I press any other button the autoconfig does not recognize the control but if I remove from the usb and reconnect and press direccional it works in the menu. but when I enter the game it does not recognize and need to do the same procedure. Can someone help me

Have you tried using the “Bind All” method under Settings/Input?

yes, the joypad recognizes if you press the directional but if you press any button before you need to remove and put it back.

Hi, you solved this problem? i have the same problem on 2 different controls