I just received a Nvidia Shield for the holidays and I’m running into some issues. When I launch RetroPie, even on a fresh install, I’m running into an issue where the directional pad doesn’t function properly. When I press Up or Down on the Dpad, the menu travels to either the top or the bottom of that menu’s list, respectively. If I press Left or Right on the Dpad, the menu goes left or right incredibly fast. I can tap left or right quickly to move through the menu left or right but I can’t do the same thing going up or down. It almost acts like I’m pressing Page up or Page down on a keyboard while viewing a website. The only workaround I have is to press up or down, depending on the direction I need to go and then pressing the Nvidia Home Button, which takes me back to the shield home menu, and then going back into Retroarch and pressing the up or down again, depending on the direction I need to go. This allows me to traverse a menu one item at a time. Doing this enabled me to make my way to the Bind All menu option but even after rebinding everything, and I’m not even sure everything rebound 100% correctly (I don’t think Retroarch is reading the Triggers or Joysticks properly), it still does the same thing.
Is this a known issue and is there a fix or is this something new that came out with this newer version of the Shield?
I posted on Reddit about this issue and I was told to investigate to see if the USB ports were the issue. They were implying that some USB 3.0 Hard Drives or Flash Drives can cause interference and throw off the controller. That didn’t sound right to me but if anyone has an article or KB that I can refer too I would greatly appreciate it.
I also attempted to Google it but I wasn’t able to find a fix that directly correlated with the hardware version or exact issues I was having.
Any assistance would be immensely appreciated! Cheers!
(P.S. I can record and upload video to Youtube if it better demonstrates the issue I’m having)