Rpi 4 Controller Set Up help

So I’ve been using a Venom Arcade stick to test roms while I’ve been setting up the last few days. It configured as a Hori joystick, but I couldn’t be bothered to change it until now as it was only a problem on 6 button games. Also thought it about time I put in a 2nd controller. Watched a video, read through a few sets of instructions and looked straight forward.

The 2nd controller is a Lioncast, I know a few others have used it so it should work.

The issue is that I don’t get a User ? Binds option it just says Port ? Binds. I tried all of them but nothing is working and no buttons work.

TIA